Returns & Exchanges
At Stitch Spring, we want you to love your new wardrobe. If a piece doesn't fit or feel quite right, you can return or exchange eligible items within 30 days of delivery provided they are in original, unworn condition with tags attached.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print and Pack
Download your prepaid shipping label and securely pack your items in their original packaging, ensuring all garment tags remain intact.
- 3.Ship It Back
Drop off your package at any authorized carrier location. We will notify you via email as soon as your return package is scanned into the system.
- 4.Receive Your Refund
Once our quality control team inspects the items, your refund will be processed to your original payment method within 5-7 business days.
